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Frequently asked questions

General
How is the Castore sizing?

Castore is the new supplier of Red Bull Racing. Sizes may be slightly different than you are used to from us if you bought Puma or MV last year. In the table below you will find the new size classification. If in doubt, measure your size and determine the correct size based on the table below.

 

Men/unisex

This size chart can be used for all our menswear and unisex clothing.

MaatA - ChestB - Waist C - Hips
 inchcminchcminchcm
XS 36-38 91-96 28-30 71-76 32-34 81-86
S 38-40 96-101 30-32 76-81 34-36 86-91
M 40-42 101-106 32-34 81-86 36-38 91-96
L 42-44 106-111 34-36 86-91 38-40 96-101
XL 44-46 111-116 36-38 91-96 40-42 101-106
XXL 46-48 116-121 38-40 96-101 42-44 106-111
3XL 48-50 121-126 40-42 101-106 44-46 111-116
4XL 50-52 126-131 42-44 106-111 46-48 116-121

 

Ladies

Women's clothing is more fitted than men's and unisex clothing. That's why we have a separate size chart for this.

MaatA - ChestB - WaistC - Hips
 inchcminchcminchcm
XXS 31 79 24 61 34 86
XS 33 84 26 66 36 91
S 35 89 28 71 38 96
M 37 94 30 76 40 101
L 39 99 32 81 42 106
XL 41 104 34 86 44 111
XXL 43 109 36 91 46 116

 

Children's sizes

Castore does not use European children's sizes for children. Instead, they use junior variants of sizes S, M, L and XL.

SizeA - ChestB - Waist C - HipsD - Height
 cmcmcmcm
JS - 128-134 66-69 59-61 71-74,5 128-134
JM - 140-146 72-75 63,5-66 74,5-79,5 140-146
JL - 152-158 78-82 68-70 79,5-84,5 152-158
JXL - 164 86 73 89,5 164
How is the New Era sizing?

We have two models of caps from New Era, 9FORTY and 9FIFTY. We also have bucket hats and beanies from new Era in our product range.

 

 

 9FORTY

We offer one size of the 9FORTY variant: One size fits most. With the size chart below you can determine whether it is suitable for you.

 

9FIFTY

For adults we have two sizes of the 9FIFTY model: S/M and M/L. In addition, we offer a slightly smaller size for some caps: Youth. It is generally suitable for children aged 6 to 12 years. Check the size chart below to find the best size for you.

 

 

Bucket hats

Bucket hats are available in three sizes: S, M and L. Check the size chart below to find the perfect size for you.

How do I measure which size I need?

When determining the right size, the following points are important to measure. Always use a flexible measuring tape when measuring.

For t-shirts, polos and hoodies

  • Chest (A): Measure horizontally under your armpits where your chest is largest.
  • Waist (B): Measure horizontally above your hips and below your ribs, at your natural waistline.
  • Hip (C): Measure horizontally at the widest point of your hips or buttocks.

For trousers

  • Hip (A): Measure horizontally at the widest point of your hips or buttocks.
  • Inseam (B): Measure from the crotch to the floor.

Then compare these sizes with the size chart that you will find with each product.

Do you also have clothing in size XXXXL (4XL) or larger?

For most collections we depend on what our suppliers produce. When we design our own collection, we ensure that there are always items in larger sizes. We do not sell clothing in a size larger than XXXXL (4XL).

Can you send me a signed photo card of Max?

With every order via Verstappen.com or every purchase you make at the Max Verstappen store you will receive a photo card from Max anyway. You can also download it here.

Can you I have an item signed for me by Max?

We are regularly asked to have items signed by Max. As we cannot meet all requests and it is not fair to differentiate, we have decided that items will only be signed if special promotions are initiated by us. You can of course always download and print the signed photo card.

I have not yet received the photo that I had taken via the PhotoBooth in the store. What now?

Have you already checked that it has not ended up in your spam junk e-mail? If you really have not received the photo, it is best to send us an email at [email protected] so that we can try to find it for you. Please state the e-mail address you entered at the Photobooth?

Can i exchange my article?

If you wish to exchange an item, please follow the return process. Please indicate if the size of the item you wish to exchange is too small or too large. To speed up the exchange process, put the new size that you want to receive in the comment field. After receiving the return, our customer service will contact you to send you a replacement item. 

Order
Can i change my order after it has been paid?

Unfortunately we cannot change your order. This has to do with the fact that the processing of our system is so fast that unfortunately we cannot intervene. All data is immediately transferred to the warehouse and to the financial administration. Otherwise we would be happy to do that for you.

Will my product come available?

If a product is sold out on the website, this status is final. If the item is only sold out temporarily we will indicaqte this. It is possible that the items are still available in our stores. To view this stock you can click on "view stock in stores" on the product page.

For scale models, stock may become available later. For stock for a specific model, please contact our support department at [email protected].

If you would like to buy a product that is currently out of stock, we recommend that you add it to your wishlist. You can do this by clicking on the heart in the top right corner. You will receive a mail once the item is back in stock.

When are new items available in the stores?

We aim to sell new items simultaneously on all our channels. However, sometimes items are (temporarily) exclusively available in one channel such as the store or our webshop. Often they will be sold at the remaining channels at a later moment.

Keep an eye on the stock status on the site to see if a product is available.

I ordered multiple orders, can i combine these?

It's not possible to combine orders. 

What is a pre-order?

Selected items (mainly scale models) are not readily available at the time they are offered for sale. We therefore offer these products as pre-oder. The delivery time of these products varies by product. The expected delivery time is communicated with the product on the website and is also in the confirmation you receive after ordering. Should the delivery time change we will inform you at the e-mail address used when placing the order. 

Will pre-order items be shipped separately?

If you order multiple pre-order items in 1 order, all items will be shipped in 1 order. As soon as we receive the item with the latest delivery date, all will be shipped.

Shipping
According to the tracking code, my package has been delivered, but it is not in my possession. What now?

Have you by any chance already informed the neighbors whether your package has been delivered there? It often happens that the driver forgets to put a note in the letterbox. This can of course cause confusion. And often the package is delivered by DHL a day or two later.

If this is not the case, you can send us an email via [email protected].
We will then email DHL to start an investigation into your package.

When do i receive my pre-order?

The delivery time of pre-orders varies by product. The expected delivery time is communicated with the product on the website and is also in the confirmation you receive after ordering. Should the delivery time change we will inform you at the e-mail address used when placing the order.

Below you will find a list of all scale models currently awaiting delivery.

Clothing:

  • Chrome Editon T-shirt & Hoodie: Delivery at the end of April
  • 100 Podium T-shirt & Hoodie: Delivery at the end of April

Helmets: 

  • World Champion helmet 2023: Q1 of 2024
  • Season helmet 2015: Q3 of 2024
  • Season helmet 2024: Q2 of 2024
  • Spain 2016 - 1st win: Q4 2024. 
  • Nico Hulkenberg Season helmet 2024: Q2 of 2024


Scalemodels 1:18:

  • Saudi Arabia 2024: Q4 2024
  • Bahrain 2024: Q4 2024
  • Abu Dhabi 2023: Q3 2024 
  • Las Vegas 2023: Q3 2024
  • Brazil 2023: Q3 2024
  • Mexico 2023: Q3 2024
  • Austin 2023: Q2 2024
  • World Champion 2023 Qatar: Q2 2024
  • Japan 2023: Q2 2024
  • Monza 2023: Q1 2024
  • Zandvoort 2023: Q1 2024
  • Belgium 2023: Q1 2024
  • Hungary 2023: Q1 2024
  • Britsh GP 2023: Q1 2024
  • Austria 2023: Q1 2024
  • Canada 2023: Q1 2024
  • Barcelona 2023: Q4 2023 --> Q1 2024
  • Miami 2023:  Q4 2023 --> Q1 2024
  • Monaco 2023: Q4 2023 --> Q1 2024

Scalemodels 1:43: 

  • Saudi Arabia 2024: Q4 2024
  • Bahrain 2024: Q4 2024
  • Abu Dhabi 2023: Q3 2024
  • Las Vegas 2023: Q3 2024
  • Brazil 2023: Q3 2024
  • Mexico 2023: Q3 2024
  • Austin 2023: Q2 2024
  • World Champion 2023 Qatar: Q2 2024
  • Japan 2023: Q2 2024
  • Monza 2023: Q1 2024
  • Zandvoort 2023: Q1 2024
  • Belgium 2023: Q1 2024
  • Hungary 2023: Q1 2024
  • British GP 2023: Q1 2024
  • Austria 2023: Q1 2024
  • Canada 2023: Q1 2024
  • Barcelona 2023: Q4 2023 --> Q1 2024
  • Monaco 2023: Q4 2023 --> Q1 2024
  • Miami 2023: Q4 2023 --> Q1 2024
  • Abu Dhabi 2022: Q3 2023 --> Q1 2024
When do you send my package?

When you see your order with status 'Processing' in your account, this means your order will be shipped as soon as possible. Our customer service department cannot make any statements about exact shipping times. When you see your order with status 'Shipped' in your account, your order has been handed over to our transport partners. You should have received an e-mail containing a tracking code to follow your order.

 

 

 

 

I have issues entering the delivery address

To ensure that your package is delivered to you as quickly as possible, it is important that your address information is correct. Below you can find some tips to ensure that your shipment is not delayed.

  • Please fill in your zip code as precise and complete as possible. So not on district level, but on street level if you have it available.
  • You do not have to use dashes (-) or spaces in your zip code, only letters and numbers are sufficient.
  • You do not have to use spaces, parentheses or dashes (-) in your phone number.
  • Addresses on our website are always shown in European format (first street and then housenumber). Our shipping partner will make sure your address is put in the correct order for your destination country.
  • NR in the address fields stands for (house) number.
Returns
I want to return my package, how can I do that?


All information about returning your order can be found here: : https://www.verstappenshop.com/returns

I have returned my package, when will the amount be credited?
As soon as we receive and process your returned package we'll refund the amount within 5 business days.
The amount will be refunded to the bank account you've paid the original order with. If you've paid with a credit card, it may take longer. This depends on the credit institution.
Will costs of returning be reimbursed?

The costs of returning are for your own account, we do not provide a return label.
If the package you've received is damaged, please e-mail [email protected]

Payment
Which payment methods are accepted?

At Verstappen.com you can pay with the most commonly used payment methods. These include:

  • iDEAL
  • Sofort
  • Visa Mastercard
  • Meastro
  • American Express
  • WeChat Pay
  • AliPay
  • Google Pay
  • Fashioncheque
My payment was not successful, what can I do?

You have 24 hours from the time of ordering to complete a payment. If this was not successful on the first attempt, you can go to your account to complete the payment there. If you choose Orders there and select your order, you can make the payment at the top of the page.

Feel free to contact us if you have any problems.

Can I pay with fashioncheque?

Fashionchecques can be redeemed in the webshop by choosing fashioncheque as your payment method. If there is any amount left, you can pay this with a payment method of your choice.

The fashioncheques cannot be used in our physical stores.

Scale models
How does the pickup procedure work for the 1:12?

Once you have ordered the scale model and chosen pickup, please contact our Customer Service. We will then coordinate together when you want to pick up your scale model.


Please note: it is only possible to pick up your scale model in our shop in Swalmen.

What are the dimensions of the 1:12 scale models?

- Abu Dhabi base plate size: (L*W*H) 560*270*160mm
- Turkey base plate size: (L*W*H) 560*270*160mm
- Zandvoort base plate size: (L*W*H) 560*270*160mm

Shipping box size: 72.5cm x 43.5cm x 37.5cm.

Can I pick up my 1:12 scale model without an appointment?

No, unfortunately this is not possible. This has to do with the fact that we have your scale model delivered to our branch, so there is a chance if you come unexpectedly, we do not have a scale model in stock.

What should I bring with me when picking up my 1:12 scale model?

When picking up your scale model, you must be able to show the following:
- A valid ID
- Your invoice
- And the collection number assigned to you

I want to change my collection time for the 1:12 model, is this possible?

It is certainly possible to change your pick-up time.
This is possible up to 1 week before the date agreed upon by us.
To do this, please contact our customer service.

I missed the pick-up moment, now what?

It can always happen that, for unexpected reasons, you were unable to pick up your scale model. In case of no (timely) message, we will still send your scale model to your home address. You will then receive a track and trace code. Make sure your delivery address is correct, even if you choose to pick up your order in our shop.

What is inside the 1:12 scale model package?

Your scale model comes with an unboxing video, an acrylic display case, a cardboard sleeve and with the Abu Dhabi model, a kneeling Max figure and the pit sign.

When will my 1:12 scale model be delivered?

Scale models are delivered immediately and you will receive a track and trace code as soon as it leaves our department store. If you choose pickup, the first option is May 11.

Only the first orders of the Turkey scale model are immediately available for delivery. If your order confirmation states that the order will be available mid-May, then your order is not part of the first orders. Your order will then be delivered in mid-May.

Received a damaged model?

Please contact customer service directly and we will look for a solution. Be sure to include photos of the damage.

Klarna
Hoe werkt betalen met Klarna?
Betaal later met Klarna – hoe werkt dat?
 
Klarna is een unieke betaalmogelijkheid waarmee je kunt wachten tot je de bestelling hebt ontvangen voordat je betaalt (m.u.v. pre-orders). Je betaalt geen rente of aanvullende kosten en er is ook geen kredietaanvraag nodig. Klinkt goed, toch?
 
Betalen met Klarna
 
-       Bestel zoals gebruikelijk via onze website Verstappen.com, maar selecteer Klarna 'Betaal achteraf' als betaalmethode
 
-       Naast je e-mailbevestiging ontvang je een afzonderlijke email van Klarna met alle betaalgegevens
 
-       Je hebt 14 dagen de tijd om je factuur te betalen (dit geldt ook voor pre-orders)
 
Klarna is een onafhankelijke betalingsdienstaanbieder en is geen eigendom van Verstappen.com. Mocht je problemen met je betaling ervaren, neem dan rechtstreeks contact op met het klantenserviceteam van Klarna.
 
 
General travel questions
Where can I set the size of my T-shirt?

You can do this during the personalization of your ticket in your account.

Is it possible to order more than 10 tickets?

If you would like to attend the Grand Prix with a group larger than 10 people, please contact our support team via [email protected] to consult the possibilties. 

Can I order a day ticket?

We only sell weekend tickets, these are valid from Friday up to and including Sunday. It is unfortunately not possible to order a day ticket for, for example, only Sunday.

For Dutch GP we only sell passepartout tickets. These are the same three day tickets we sell for other races (Friday, Saturday and Sunday). We follow the naming that Dutch GP uses to distinguish our tickets from their standaard 2-day weekend tickets (Saturday, Sunday).

What happens if the Grand Prix is cancelled or the public is not allowed to attend?

We assume that the Grand Prix will go ahead as planned for this year with an audience. If this is not the case, ticket buyers will have the option again to keep their ticket for the next year or request a refund.

Can I specify where I want to sit in the grandstand?

Yes, but it is subject to external factors. You can choose your own seats, but we reserve the right to deviate from this. This may be necessary if events cannot go ahead in full or if grandstands are being adjusted after we start selling.

Will I receive more information concerning the race?

About 2 weeks before the race, we will try to inform our fans via mail with as much information about the race as we have available.

Can I change the name on my tickets?

This is possible up to 3 weeks before the Grand Prix. As soon as the tickets have been sent, it is no longer possible to change the name on the ticket. We will send the digital tickets as soon as possible, approximately 1 week before the race.

If I have placed an order for tickets, can I cancel/revoke it?

We have received green light for the race with full attendance. This means we cannot cancel with the organisation. Because of this, we cannot take cancelation requests into account for the orders which are admitted. We as Verstappen Travel follow the terms and conditions for delivering the tickets for the chosen Grand Prix.

Will the pitlane walk talk place?

Different circuits use different guidelines, based on circumstances at the time. These change regularly, so always check the website of the circuit for the latest information.

For Austria you can only join the pitlane walk if you have bought an additional ticket for the pitlane walk.

For Belgium the pitlane walk has been canceled.

What are the possibilities for children?

The maximum ages for kids tickets vary per circuit and are determined by the different circuits:

  • For Austria, a ticket can be ordered for children up to 14 years old for € 49.
  • For Hungary, tickets for children up to 13 years old can be ordered for € 49.
  • For Belgium a ticket for children up to 12 years old can be ordered for € 70.
  • for Zandvoort and Spain, no tickets for children can be ordered.

To check the age of the child, he or she is obliged to bring an identification document to the track. Decisive for the amount of the ticket price is the age of the child at the start of the GP weekend and not the moment of purchase. Two children's tickets can be obtained per adult ticket.

Do I also get a goodiebag with a kids ticket?

Each kids ticket also includes an exclusive Max Verstappen Travel Bag with content.

What are the shipping and/or service costs?

When ordering your e-tickets, no shipping costs, service costs or other additional costs will be charged.

Do I need to create an account to place an order?

Yes, the advantage of creating an account is that you have an overview of your (previous) orders.

I am disabled. Are there special facilities for me?

The grandstands for which we sell tickets are unfortunately not wheelchair accessible and there are no seats for disabled visitors. Possibilities for disabled visitors can be found on the circuit's website.

When will the (digital) e-tickets be sent?

After placing an order, it may take a while before the (digital) e-tickets are sent. You will receive the e-tickets approximately 3 weeks before the start of the GP in question.

Will the Max Verstappen Travel Bag with content be send earlier?

This varies on a circuit by circuit basis. In 2023 the Max Verstappen Travel Bags for the races in Hungary and Spain will be shipped prior to the event. You will receive them about a week before the event.

 

At the Austrian Grand Prix the Max Verstappen Travel Bag with the orange support t-shirt and goodies could only be collected at the Info Point of Verstappen Travel.

 

When will the prizes be raffled?

A Paddock Tour will be raffled at the latest one week before the start of the GP. Only people who have bought a ticket for one of the Max Verstappen Tribunes via Verstappen.com Travel have a chance to win the prizes. Winners must be able to present the ticket with the winning seat number in order to receive their prize.

The other prizes will be raffled after the race.

 

I have been on holiday for more than 1 week before the Grand Prix, what now?

You will receive a (digital) e-ticket, so keep an eye on your mailbox. Tickets are not sent by post.

 

 

What can I take with me on the circuit?

The organization of the event decides which items are allowed or not allowed on the circuit. For more information see the website of the circuit.

Am I also allowed on the general area?

Yes, your grandstand ticket is an access card to the circuit with a (reserved) seat on the grandstand in question. With this ticket you are also allowed to enter the general area.

How can I personalise my tickets?

You can personalize your tickets following the steps below:

Note: You can only use one email address per person. Using the same mail address multiple times will result in an error message.
If no email address is available, you may use a fictitious email address. Tickets will eventually be sent to the mail address used to place the order.

How do I personalize my tickets:
1. Log in at: https://tickets.verstappen.com/tickets-2022/account/login with your existing customer account (email address) on our website.
2. Click on orders and then on your order number
3. Press Manage Personalization
4. Forward the ticket to be personalized to the ticket holder so he or she can personalize it

How do I personalize a child's ticket?

If the child does not have an email address or mobile number, the email address and/or phone number of the parent may be used.

 

Please note: each e-mail address can only be used once. If the parent is also visiting the race you will have to use an alias or another e-mail address. Do not use an e-mail address that you do not own. If you do that, we will not be able to contact you should the situation occur. Below you can find instructions how to create an alias:

 

G-mail

If you have a g-mail address, you automatically have unlimited aliases of that address. If you own the e-mail address [email protected] you can add a + and a suffix to create different unique e-mail addresses. If you personalise with [email protected] you will receive the mail of that address on your main address.

 

Outlook.com/Live mail

On Outlook.com you have to create an alias explicitly. You can do this at https://account.live.com/AddAssocId

There you can choose an e-mail address and use that to personalise.

 

Practical information Austria

Ordering a ticket via Verstappen.com Travel assures you of a seat on the original Max Verstappen Grandstand. Organize this Grand Prix visit in detail by also thinking about transport and accommodation. You take care of these matters yourself: we only give a few tips.

Where can I park my car?
Depending on the colour of the ticket, you will be directed to the nearest free parking space. Visitors can park for free. Parking place P10 is closest to the Max Verstappen Premium (Nord) grandstand, the Orange (Mitte) grandstand, the T8 and T10 grandstands. If you are sitting at the Max Verstappen Orange West grandstand it is best to park at P5, P7, P9 or P12. Make sure you are on time.

Accommodations

GrandPrix.Camp - Official Travel Partner

As Official Partner of Verstappen Travel, GrandPrix.Camp facilitates the ultimate racing experience for Formula 1 and GP fans through front row racing camping during the GP in Austria. Just behind the main grandstand of the Red Bull Ring at a 5 minute walk from the circuit you will spend the night in the middle of the action. With GrandPrix.Camp you go for the ultimate in convenience: your accommodation is ready for you and you can enjoy a carefree weekend of fun. More info and booking: GrandPrix.Camp

Officially designated campsites

In the vicinity of the Red Bull Ring circuit in Spielberg (Austria) there are several campsites where you can go with your own tent, caravan or motorhome. Book one of the officially designated campsites via GP Ticket Shop.


Travelling to the Red Bull Ring
The Red Bull Ring is quick and easy to reach by car. From Munich it is an about 4.5 hours drive and from the Netherlands about 10 to 11 hours (without stops). Parking at the circuit is free and well arranged, but it is very busy. Depending on the color of the ticket you will be directed to the nearest free parking lot. Visitors can park for free. Parking lot P10 is closest to both the Max Verstappen Premium grandstand and the Orange grandstand. If you are sitting at the Max Verstappen Orange West grandstand it is best to park at P5, P7, P9 or P12. Make sure you are on time.

Graz Airport is 85 kilometres from the Spielberg racetrack and Vienna International Airport is 200 kilometres away. Buses and extra trains run from Vienna to the circuit during the Formula 1 weekend.

 

Practical information Belgium

Ordering a ticket via Verstappen.com Travel assures you of a seat on the original Max Verstappen Grandstand. Organize this Grand Prix visit in detail by also thinking about transport and accommodation. You take care of these matters yourself: we only give a few tips.

Where can I park my car?
Parking at the track is good, but it's very crowded. Car Park Red is closest to the Max Verstappen grandstand. Via the website of Spa Grand Prix you can order your parking tickets.

Accommodations and officially designated campsites
In the vicinity of the Spa-Francorchamps circuit in Stavelot (Belgium) there are several campsites. Camping Green is closest to the Max Verstappen grandstand.

Travelling to Circuit Spa-Francorchamps
The circuit is easily accessible by car. From Maastricht it is about an hour's drive. Parking at the circuit is good, but it is very busy. Car Park Red is closest to the Max Verstappen grandstand.

If you travel by train, you can best get to Francorchamps. For more information about the train journey in Belgium, please consult the circuit website.

Questions about Austrian GP
Stricter entry policy

The organization of the GP of Austria has tightened the entry policy for this year. For example, it is forbidden to bring flares/fireworks and your own alcoholic beverages to the circuit. If you are caught with these items you must leave the circuit immediately. A detailed overview of what is not allowed on the circuit can be found in the Orange Army app or in our.

What is the address of the Red Bull Ring?

Projekt Spielberg GmbH & Co KG
Red Bull Ring Straße 1
A-8724 Spielberg

Directions around the circuit

You can reach the Red Bull Ring from the St. Michael interchange from the S36 freeway. The Red Bull Ring can be reached from both the Knittelfeld-West and Zeltweg East exits. From there you can follow the traffic instructions and you will be guided to a parking lot. Depending on the color coding of your ticket, fans will be guided by signs along the highway to the appropriate parking lots belonging to the ticket, which are within walking distance of the circuit. Upon arrival, pay attention to the color of your ticket and choose the correct exit when exiting the highway.

  • Nord grandstand (green tickets): Knittelfeld West
  • Mitte grandstand (yellow tickets): Zeltweg Ost
  • West grandstand (blue tickets): Zeltweg West

You can park for free in the parking lots at the Red Bull Ring. Please note! A limited number of disabled parking spaces are also available in each parking lot.

 

Camp sites

Please note that the arrival and departure is possible at the following times:

 

  • Wednesday & Thursday: You can enter the campsites at any time of the day
  • Friday: Due to expected heavy traffic arrival before 09:00 is strongly recommended
  • Saturday: Arrival before 09:00 is strongly recommended
  • Sunday: Departure after 20:00

To help distribute campers around the sites as well as possible on Thursday, they are to be led along the S36 Murtal road by LED direction screens. For the Pink, Green, Purple, Yellow and Orange campsites, the Knittelfeld West motorway exit is recommended. Those staying at the Blue and Red campsites should turn off at Zeltweg West, however.

More information on reservations and campsite rules can be found here.

Travel by Train

Free shuttle buses run from Knittelfeld station to the track.
A train ticket to Knittelfeld station can be purchased relatively cheaply.

Travel by Bus

From Knittelfeld train station and Judenburg bus station (Postgasse), free shuttle buses run to the track every 15 to 30 minutes.

What can I bring to the track

You can find a list of all permitted and prohibited items here under Access Criteria.

 

Spectators are prohibited from bringing objects of any kind that can be thrown or shot, or that could otherwise disturb or endanger the peace, order and safety of the event site.

 

Pyrotechnics articles of all kinds are prohibited. In general, the bringing of fireworks, smoke bombs, incendiary devices, sticks, poles, garden and other large umbrellas, glass bottles, stones, stabbing, cutting and slashing objects as well as weapons of all kind are prohibited.

The parking spaces P5, P7, P10 and P11 have biker cloakrooms. All equipment can be handed over for a fee of ten euros per box (50 x 40 x 40cm). The cloakroom fee can be paid by card or in cash.

 

Opening times:

Friday from 08:00 to 20:00

Saturday from 08:00 to 20:00

Sunday from 07:30 to 18:00

When will the (digital) e-tickets be sent?

After placing an order, it may take a while before the (digital) e-tickets are sent. The main booker will receive the e-tickets approximately 3 weeks before the start of the GP in question.

When will the travel bag be shipped?

PLEASE NOTE: the Max Verstappen Travel Bag with the orange support T-shirt and goodies can only be collected at the Info Point of Verstappen Travel.

Your E-ticket is also the receipt you need to pick up your Travel Bag at our trailers.

 

What to do in case of an emergency?

If you need help, dial 133 or 112. Police officers will be send to your immediately. The more specific your information about your location is, the faster the police can be on site.

 

It is always best to dial 133 or 112. But of course the police are also on site. The officials are on the race site themselves and there is a separate police station directly at the Welcome Center.

Questions about Hungarian GP
Where can I download my e-tickets?

You can download your tickets for the Hungarian Grand Prix via your Travel account.
Printing tickets is not mandatory, you can also show it on your smartphone at the entrance.


Press the 'Orders' button. You can then expand the order and download your tickets.


Please note: If you have not yet personalised the tickets, you must do this before you can download the tickets.

Will there be a pitlane walk in Hungary?

Yes. In Hungary you can only participate in the pitlane walk if you have bought a separate ticket for the pitlane walk in addition to your ticket. This is only for sale via the circuit's website and is therefore not offered by Verstappen Travel.

When will the (digital) e-tickets be sent?

After placing an order, it may take a while before the (digital) e-tickets are sent. The main booker will receive the e-tickets approximately 3 weeks before the start of the GP in question.

When will the travel bag be shipped?

The Max Verstappen Travel Bag will be shipped to the address of the lead booker,
approximately 2 to 3 weeks before the start of the race.

It is possible to change the address in your Travel Account.

Practical information Hungary

Ordering a ticket via Verstappen.com Travel assures you of a seat on the original Max Verstappen Grandstand. Organize this Grand Prix visit in detail by also thinking about transport and accommodation. You take care of these matters yourself: we only give a few tips.

Via the link below you can find an info graphic:

https://www.google.com/maps/d/viewer?mid=1T-dm6mRLvFwn9n8LF6nEQ_47GihTJlU


Where can I park my car?
There is a public parking near the circuit where you can park for free. Information about parking can be found at the circuit. Follow the signs and directions there. Make sure you arrive on time. Two parking spaces are located close to the entrances of Gate 6 and Gate 7. These entrances are closest to the Max Verstappen grandstand.

Accommodations and officially designated campsites
In the vicinity of the Hungaroring circuit near Budapest (Hungary) you can find various accommodations, ranging from hotels to apartments and campsites. Book one of the officially designated campsites via GP Ticketshop.

Travelling to the Hungaroring
The circuit is accessible by car. From the Netherlands it is an about 13 hours drive (without stops). From the highway M3 follow the signs after which you can reach the circuit via Mogyoród. There is a public parking at the circuit where you can park for free. Two parking spaces are located close to the entrances of Gate 6 and Gate 7. These entrances are closest to the Max Verstappen grandstand.

Budapest Airport (Ferihegy) is located 40 kilometers south of the circuit. From there several taxis offer their services.

There are also several trains and buses running through Hungary. These do not drive to the circuit. From the station in Mogyoród it is a 40-minute walk to the circuit.

Questions about Belgian GP
Practical information Belgium

Ordering a ticket via Verstappen.com assures you of a seat on the official Max Verstappen Grandstand. Organize this Grand Prix visit in detail by also thinking about transport and accommodation. You take care of these matters yourself: we only give a few tips.

Where can I park my car?
Parking at the track is good, but it's very crowded. Car Park Red is closest to the Max Verstappen grandstand. Tickets for this parking can also be bought via Verstappen.com

Accommodations and officially designated campsites
In the vicinity of the Spa-Francorchamps circuit in Stavelot (Belgium) there are several campsites. Camping Green is closest to the Max Verstappen grandstand.

Travelling to Circuit Spa-Francorchamps
The circuit is easily accessible by car. From Maastricht it is about an hour's drive. Parking at the circuit is good, but it is very busy. Car Park Red is closest to the Max Verstappen grandstand.

If you travel by train, you can best get to Francorchamps. For more information about the train journey in Belgium, please consult the circuit website.

When will the travel bag be shipped?
The Max Verstappen Travelbag can be picked up at the Pick-up Point of Verstappen.com at the Blanchimont circuit entrance.
Where can I download my e-tickets?

You can download your tickets for the Hungarian Grand Prix via your Verstappen.com Travel account.
Printing tickets is not mandatory, you can also show it on your smartphone at the entrance.


Press the 'Orders' button. You can then expand the order and download your tickets.


Please note: If you have not yet personalised the tickets, you must do this before you can download the tickets.

I see a row and seat number in my account for parking and bronze tickets

You can ignore the row and seat numbers on the bronze tickets (standing places) and parking tickets in your account. These are technically necessary within the platform, but mean nothing on the track.

You can enter all bronze areas with these tickets.

The parking tickets entitle you to access Parking Red, not to a specific place in that car park. When parking, always follow the instructions of the traffic controllers present.

My ticket for the Spa GP indicates Sunday 30 july 2023

Our tickets are weekend tickets and therefore valid on Friday, Saturday and Sunday. This is indicated by the colored boxes above the date. The date below only indicates the date of the main event (the race).

Questions about Dutch GP
When will the (digital) e-tickets be sent?

After placing an order, it may take a while before the (digital) e-tickets are sent. The main booker will receive the e-tickets approximately 3 weeks before the start of the GP in question.

When will the travel bag be shipped?

The Max Verstappen Travel Bag can be picked up at the Circuit Zandvoort X Verstappen.com shop located within the circuit at the F1 Fan Zone. Click here for a map.

Where can I download my e-tickets?

You can download your tickets via your Verstappen.com Travel account.
Printing tickets is not mandatory, you can also show it on your smartphone at the entrance.


Press the 'Orders' button. You can then expand the order and download your tickets.


Please note: If you have not yet personalised the tickets, you must do this before you can download the tickets.

Practical information Dutch Grand Prix

Ordering a ticket through Verstappen.com Travel assures you of a seat at the original Max Verstappen Grandstand. Organize this Grand Prix visit down to the last detail by also thinking about transport and accommodation. You can arrange these things yourself: we only give a few tips per Grand Prix.

Where can I park my car?
During the Formula 1 Heineken Dutch Grand Prix, Zandvoort and Bloemendaal aan Zee cannot be reached by car or motorcycle due to a lack of parking facilities. Visitors to the Grand Prix who come to Zandvoort by car or motorcycle can park their car or motorcycle during the race weekend or have it dropped off in one of the specially reserved Q-park garages in Amsterdam and Amstelveen and then continue their journey to the circuit by public bus.

Accommodations and officially designated campsites
Staying in the heart of the Formula 1 Heineken Dutch Grand Prix? The Official 538 Dutch Grand Prix Village is the place to be for the ultimate Formula 1 experience. Come and camp right next to the circuit and experience the Formula 1 spectacle up close!

Travel to Circuit Zandvoort
During the Formula 1 Heineken Dutch Grand Prix race weekend, thousands of race fans travel to CM.com Circuit Zandvoort every day. With the ambition to become the most sustainable race on the Formula 1 calendar, we challenge visitors to choose a sustainable transport option. Moreover, sustainable transport options such as train, bus, shared transport or bicycle are often the fastest and most comfortable way to travel to Zandvoort.

 The event area is open every day from 08.00h until 21.00h. Follow the house rules of the circuit at all times. They are available on the website of the Dutch GP.

House rules Dutch GP

Follow the house rules of the circuit at all times. They are available on the website of the Dutch GP.

DTM
Will I receive a Travel Bag with my ticket?

The tickets do not include a Travel Bag. Those are only included in our tickets for Formula 1 races. If you are looking for nice fan items, we offer a large selection in our fan items category. Further more, we have our new Verstappen.com Racing collection available at the circuit and online.

 

 

Do children also need a ticket?

Yes. Everybody attending the event needs to be in posession of a valid ticket. This includes those under 16. For general admission access these tickets are free. Children need to be accompanied by at least one adult.

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