English
Shopping cart
0

Delivery

Shipping
According to the tracking code, my package has been delivered, but it is not in my possession. What now?

Have you by any chance already informed the neighbors whether your package has been delivered there? It often happens that the driver forgets to put a note in the letterbox. This can of course cause confusion. And often the package is delivered by DHL a day or two later.

If this is not the case, you can send us an email via [email protected].
We will then email DHL to start an investigation into your package.

When do i receive my pre-order?

The delivery time of pre-orders varies by product. The expected delivery time is communicated with the product on the website and is also in the confirmation you receive after ordering. Should the delivery time change we will inform you at the e-mail address used when placing the order.

 

Below you will find a list of all scale models currently awaiting delivery.

 

1:2

  • Season helmet 2023: end of April 2023


1:4

  • Season helmet 2023: end of April 2023


1:18

  • Bahrain 2023: Q4 2023
  • Abu Dhabi 2022: Q3 2023
  • Japan 2022 (World Champion): Q3 2023
  • Austin 2022: Q3 2023
  • Monza 2022: Q3 2023
  • Mexico 2022: Q3 2023
  • Spa 2022: Q2 2023
  • Zandvoort 2022: Q2 2023
  • Hongary 2022: Q2 2023
  • France 2022: Q2 2023


1:43

  • Bahrain 2023: Q4 2023
  • Abu Dhabi 2022: Q3 2023
  • Japan 2022 (World Champion): Q3 2023
  • Austin 2022: Q3 2023
  • Monza 2022: Q3 2023
  • Mexico 2022: Q3 2023
  • Spa 2022: Q2 2023
  • Zandvoort 2022: Q2 2023
  • Hongary 2022: Q2 2023
  • France 2022: Q2 2023
  • Canada 2022: Q1 2023
  • Azerbaijan 2022: Q1 2023
  • Barcelona 2022: Q1 2023
When do you send my package?

Did you order before 16:00? Then we transfer your package to our courier service the same workday. The exact date of delivery depends on your country and the carrier company. You will receive a trackinglink via a separated e-mail to track the shipment. 

When you see your order with status 'Processing' in your account, this means your order will be shipped as soon as possible. Our customer service department cannot make any statements about exact shipping times. When you see your order with status 'Shipped' in your account, your order has been handed over to our transport partners. You should have received an e-mail containing a tracking code to follow your order.

 

 

 

 

I have issues entering the delivery address

To ensure that your package is delivered to you as quickly as possible, it is important that your address information is correct. Below you can find some tips to ensure that your shipment is not delayed.

  • Please fill in your zip code as precise and complete as possible. So not on district level, but on street level if you have it available.
  • You do not have to use dashes (-) or spaces in your zip code, only letters and numbers are sufficient.
  • You do not have to use spaces, parentheses or dashes (-) in your phone number.
  • Addresses on our website are always shown in European format (first street and then housenumber). Our shipping partner will make sure your address is put in the correct order for your destination country.
  • NR in the address fields stands for (house) number.

Contact

Us

Would you like to contact our customer service? These are the options:

Form

Newsletter

Register

Receive our promotions, offers and news directly in your mailbox.

 

Partners

Max Verstappen

Your shopping cart (0)
Subtotal €0,00
Total €0,00
Tax €0,00
Total incl. tax €0,00
Shipping costs Calculated based on your address
View order
Back to shop